For serious play!
Fetcher Bay provides rugged, outdoor inspired dog necessities you'll love for your family trips or everyday adventures! We believe in carefully handpicking products that will not only improve the comfort and happiness of your dog, but also stand up against the test of time, weathering and outdoor use.
Our only greater passion is providing phenomenal customer service. Need help with your order? Have a question? We’re here to help!
- Email Us: Our Customer Experience Team is ready to assist you! Email email@example.com with questions.
- Chat With Us: Click the 'Chat with us' bar at the bottom right of your screen for assistance. We're here to help Monday- Friday, 9am-6pm Eastern Time! If we’re not available, leave a message and we will get back to you as soon as we can!
We strive to offer the best outdoorsy products AND the best shopping experience around! When you shop Fetcher Bay, you'll enjoy...
Free Shipping on Orders over $99*
Enjoy free shipping in the Continental United States on all orders over $99! Chilly Dogs Canada products do not qualify for free shipping.
Tax Free Shopping
Save with us! Fetcher Bay customers do not pay tax, unless the order is shipping to Rhode Island. Fetcher Bay is based in Rhode Island, and we are required by law to charge tax on orders shipping to the ocean state.
Fast, Friendly Customer Service
Nothing makes us happier than a happy customer, and we work tirelessly to give you the best shopping experience out there! Our professional team is ready to assist you. Drop us a line at firstname.lastname@example.org.
Easy 30 Day Return Policy
If you are unsatisfied with your product for any reason, we will refund your purchase within 30 days- no questions asked! Simply contact our customer service team for instructions and our return shipping address. Take a look at our Customer Care page for more information.
Please Note: Due to strict health regulations, bedding and carriers cannot be returned or exchanged.
Fetcher Bay's Dogs In Need Program
Fetcher Bay’s charity program donates a percentage of our month’s sales to an organization dedicated to helping Dogs In Need. The charity that receives our donation changes month to month and varies in location, size and specialty efforts. While shopping around for something that will make you and your dog happy, you can also feel good knowing that you are helping dogs that are still searching for their forever home or recovering from hardships of their past.
Fetcher Bay is a Retail Project, R.I. brand. This means that we not only offer high-quality products, but we are also building strong neighborhoods and jobs in Rhode Island and beyond. Visit www.retailprojectri.com to learn more!